The client has been using visual editor to update images on their website without any success.
I have copied the steps they are working through and recorded my screen while doing it and I can replicate the issue, if required I can forward on screen recording.
The steps we are working through are:
- Open visual editor
Select image to update - Apply image via file manager
- Observe image has changed
- Save file
- View in browser and chance has not taken effect
- Go back to visual editor and refresh the page (or reload the tab) and the content reverts to its previous state
